Our Privacy Commitment to You
Miller Equipment places a high priority on the loyalty of our customers, and that loyalty is built on a foundation of good products, competitive prices, and, above all, excellent customer service. Respecting your right to privacy is an important part of our service excellence commitment. It is our goal is to treat your personal information with the utmost respect. To us, this includes keeping you up-to-date on your rights as our customers and providing you with information on how we use your personal information. Our Privacy Statement outlines our commitment to protect the privacy and confidentiality of your personal information. Miller Equipment may update this statement from time to time, so please review it periodically.
Why We Collect Personal Information
Personal information is defined as information about an identifiable individual. Publicly available information, such as a public telephone book listing of your name, address and telephone number, is not considered personal information. As an Miller Equipment customer, we have some basic information about you in order to provide you with products and services. We understand that some of this information is private, which is why we collect personal information only for the following purposes:
Sharing Your Personal Information
Personal information that is not publicly available is not sold or rented to any parties outside of Miller Equipment without your consent. We do share this information with the companies we select as our business partners, and who supply services to us. However, we require them by contract to honor our privacy principles in the handling of personal information they obtain from us in the course of providing services to us. The information provided to our business partners is used only for that purpose. In certain circumstances in which it is necessary to do so, or where permitted by law, we may disclose your personal information without your consent to the following parties:
the customer or an agent acting on the customer's behalf, such as Power of Attorney;
a collection agency or party used to determine creditworthiness;
courts, law enforcement agencies or otherwise legally empowered entities;
Miller Equipment Personal Information Handling Principles
Miller Equipment has always been, and will continue to be, committed to the privacy of your personal information. In addition to our existing procedures and our adherence to The Freedom of Information and Protection of Privacy Act (FOIP) which governs our approach to handling personal information, we have adopted the following privacy principles from the Canadian Standards Association's Model Code for the Protection of Personal Information:
Principle 1 - Accountability
Principle 2 Identifying Purposes for the collection of personal
Principle 3 - Obtaining Consent for the Collection, Use and Disclosure of
Principle 4 - Limiting Collection of Personal Information
Principle 5 - Limiting Use, Disclosure and Retention of Personal
Principle 6 - Accuracy of Personal Information
Principle 7 - Security Safeguards
Principle 8 - Openness
Principle 9 - Customer and Employee Access to Personal Information
Principle 10 - Challenging Compliance
What Are Your Choices?
Miller Equipment would like to have your consent to continue to collect, use and disclose your personal information for the purposes that we have outlined. However, you do have choices.
You can have your name removed from our telephone, mail or e-mail marketing lists. By doing so, you may not be made aware of certain products, services, and promotions offered by Miller Equipment. However, you will continue to be contacted as necessary to service your account, and you will receive marketing information included with your regular account mailings. Please allow us 30 days to complete your request. Some of our promotions may already be in progress when you submit your request, therefore you may be contacted during this time. If at any time you wish to reverse your decision, you may contact us at 1-812-663-2566.
You may refuse to provide personal information to us. You may also withdraw your consent at any time, subject to legal, contractual or practical restrictions and reasonable notice. Please know that withdrawing your consent may prevent us from providing you with service and products in certain circumstances.
Your On-line Privacy on our web site
Miller Equipment collects some information about the ways you use our web site in order to make our site more interesting and useful to you. You are welcome to browse our web site anonymously at any time, without revealing any personal information. There are a few activities where the collection of personally identifiable information may be necessary. When personally identifiable information is collected, you will know because you will have chosen to provide your information.
When you visit our site, your IP address is collected so that we know where to send the information you are requesting. This IP address does not personally identify you.
This is information that cannot be associated with a specific individual. Our web servers collect some anonymous information automatically when you visit our site. This information may include the pages you visited, what content you downloaded, the type of web browser you were using, and the level of encryption your browser supports. This information is collected on an aggregated basis. No personal information is associated with these statistics. We use this information to determine what type of information is most useful to you so that we can improve our web sites to make it easier for you to access information.
How We Safeguard Your Information
The information you provide to us on our web site is securely maintained and kept confidential. Information is retained in secure facilities, and protected from unauthorized access. We provide technical, administrative, and physical security measures to protect your information against loss, misuse, and unauthorized access or disclosure.
The privacy of children is important to us. We encourage parents to review our Privacy Statement. We ask that children do not submit any personal information to us. Our services are intended for individuals who can form legally binding contracts. Miller Equipment does not use our web site to intentionally collect or use a child's personal data. As an added protection for children, on any of our commercial web sites or online services directed to children under 13 years of age, we will obtain the permission of a parent or legal guardian before collecting, using or disclosing any personally-identifiable information about a child, e.g., for participation in contests or promotions.
Links to Other Web Sites
Questions or Concerns
Miller Equipment welcomes your comments regarding this Privacy Statement. Please contact us at 1-866-922-0522 if you have questions about privacy and usage that were not answered here. Or you may address these concerns, in writing to us:
If this does not resolve your concern to your satisfaction, contact the Privacy Commission nearest you.
Our Business Hours:
(April - November):
Monday thru Friday: 7:30 a.m. - 5:00 p.m.
Inc is proud to carry new products from the listed manufacturers: